Rockdale Tax Office earns national recognition for Innovative Service

June 23, 20172min630
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Rockdale Tax Commissioner Tisa Smart-Washington and the Rockdale Tax Office have been recognized with a 2017 Achievement Award from the National Association of Counties (NACo) in the category of Civic Education and Public Information. The Tax Office’s TextConnect service, which launched in January, allows residents to communicate directly with staff via smartphone text messaging.

“I am so proud of my staff for earning this special recognition and for the dedication they show everyday in serving Rockdale County,” said Commissioner Smart-Washington. “This is our third NACo award and we will continue to strive for the highest levels of accessibility, efficiency and professionalism.”

The Tax Office was further selected as part of NACo’s 100 Brilliant Ideas at Work initiative. The 100 Brilliant Ideas at Work recognition is part of NACo President Bryan Desloge’s presidential initiative, which highlights ideas that illustrate the best innovations in county government.

“These brilliant ideas can serve as examples for counties across the country. Though no two of America’s 3,069 counties are exactly alike, many face similar challenges and can learn from one another’s ideas and experiences,” said Desloge.

NACo will recognize award-winning counties at its 2017 Annual Conference and Exposition July 21–24 in Franklin County, Ohio.

For more information about the TextConnect, residents may call the Tax Office at 678-278-9833.

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