Gwinnett County government launches modernized website

GWINNETTCOUNTY, GA– Gwinnett County has launched an updated GwinnettCounty.com website with an emphasis on connecting residents, businesses and visitors to the County’s programs and services.

The updated website offers a new look, streamlines navigation and ensures compliance with federal accessibility requirements.

Updates to the new website include a single sign-on with enhanced security standards for residents to access services like water bill pay and business license renewal. Residents will now use their email address to log in instead of a username, and existing accounts may need updated passwords on the initial login.

While the web address GwinnettCounty.com remains unchanged, the site’s page URLs have been updated to better support content organization, navigation and search engine optimization.

Improvements to the website include:

• Enhanced user experience: Streamlined navigation and improved search functionality to help residents find department services and information more efficiently.
• Federal compliance: Full compliance with WCAG 2.1 Level AA standards, meeting the April 2026 federal regulation deadline for jurisdictions over 50,000 population.
• Accessibility features: Adjustable font sizes, dark/light display modes and full screen reader compatibility, providing more capability for all residents to access County services.
• Modern, responsive design: The mobile-optimized design reflects current best practices, with a services-centric approach that prioritizes what residents need most.

Features from the previous website including translation functionality and custom applications such as Water Bill Pay will continue without interruption.