DeKalb County property tax office entrance temporarily rerouted Sept. 16-30

 Walk-ins to use UGA Extension entrance, disabled to use main entrance 

DECATUR, GA –Anticipating an influx of customers coming in to pay their tax bills this time of year, the DeKalb Tax Commissioner’s Office is temorarily re-routing walk-in traffic at its main office, located at 4380 Memorial Drive in Decatur. Walk-in customers will use the UGA Extension entrance at the front of the building Sept. 16–30, Monday through Friday, 8 a.m. until 5 p.m. Extended hours will be available Sept. 23–30 until 6 p.m. Customers with disabilities may still use the main entrance located off Northern Avenue.

In-person service is also available at the Clairmont Road and South DeKalb Mall satellite office locations from 8 a.m. – 4:30 p.m.

To avoid long lines and wait times, payments can be made online, by phone or secure drop box. There is no service fee for paying by e-check; however, processing fees apply for credit/debit card payments. Drop box payments must be received by the due date (cash not accepted). Mailed payments must be postmarked by the U.S. Postal Service by the due date; metered or kiosk postage dates are not accepted as proof of timely filing. For more information, visit DeKalbTax.org/property-tax.

County tax bills were mailed in mid-August. Property owners can pay their bill in two installments by the Sept. 30 and Nov. 15 due dates. Taxpayers choosing to pay the full amount at once must do so by the Sept. 30 deadline to avoid a late fee.

Bills for City of Atlanta properties in DeKalb are expected to be mailed Sept. 15 and are due Nov. 15.

“Taxpayers are reminded of the ongoing USPS mail delivery issues and are encouraged to view their bill and make payments online instead of by mail,” said Tax Commissioner Irvin Johnson. “Regrettably, the non-receipt of a bill does not relieve the owner of the responsibility to meet payment due dates.”

Know before you go:

• First installment is due Sept. 30; second installment is due Nov. 15. If paying the total amount due in one payment, it must be paid in full by Sept. 30.
• Bring your tax bill stub and a valid Georgia ID or Georgia driver’s license.
• Acceptable payment methods include credit/debit card, check or money order. Processing fees apply for credit/debit card payments.
• Parking is available near the UGA Extension Service lot facing Memorial Drive. Disabled customers may use the Property Tax entrance off Northern Ave.
• Security screening is required for service

Payment methods for current and prior year taxes:

• ONLINE: Visit publicaccess.dekalbtax.org. Credit/debit card payments are accepted; processing fees apply. There is no service fee for paying by e-Check.
• PAY-BY-PHONE: Call 770-336-7500, Monday–Friday, 8 AM–5 PM. Credit and debit card payments are accepted; processing fees apply. There is no service fee for paying by e-Check.
• DROP BOX: 24-hour drop box available at all three office locations. Payment must be placed in the box by the due date; cash not accepted.
• IN PERSON: Central Office at 4380 Memorial Dr., Decatur, GA 30032; North Office at 3653 Clairmont Rd., Chamblee, GA 30341; South DeKalb Mall at 2801 Candler Rd., Suite 66, Decatur, GA 30034.
• MAIL: Must be postmarked by the USPS by the due date to avoid late fees; metered or kiosk postage dates are not accepted as proof of timely payment. Please consider alternative payment methods due to ongoing mail delivery issues.

All payments made in the office, by phone or online may take 24-48 hours to appear on the website.

Due to volume, payments received by mail during payment season may take up to a week or longer to post once received. Taxpayers should avoid cancelling a payment and contact the tax office with payment concerns to avoid NSF and/or late fees.

For more information about the Tax Commissioner’s office, visit www.dekalbtax.org or call 404-298-4000 for assistance. For updates from the tax office, follow @dekalbtaxga on Twitter, LinkedIn and Facebook.