DeKalb County tax commissioner extends property tax hours at Memorial Drive location

DECATUR, GA – To accommodate walk-in customers paying property taxes at the tax commissioner’s office located at 4380 Memorial Drive in Decatur, extended hours are available from 8 a.m. to 6 p.m., Monday through Friday, until Sept. 30. Taxpayers will use the UGA Extension entrance at the front of the building until Sept. 30. Customers with disabilities may still use the main entrance off Northern Avenue.

“Our central property tax office will be busy the week before the September 30 deadline for tax payments. I encourage owners who prefer to make a payment in person to consider visiting our satellite office locations at South DeKalb Mall and Clairmont Road,” said Tax Commissioner Irvin Johnson. “Avoid the long lines and wait times and consider online or over the phone payment options instead.”

Walk-in service is also available at the Clairmont Rd. and South DeKalb Mall satellite office locations from 8 a.m. – 4:30 pm., Monday – Friday.

• North Office at 3653 Clairmont Rd., Chamblee, GA 30341
• South DeKalb Mall at 2801 Candler Rd., Suite 66, Decatur, GA 30034

Seniors at the Lou Walker and Central DeKalb centers can also receive in-person service at the following locations:

• Central DeKalb Senior Center: 1st and 3rd Mondays, 11 a.m. – 3 p.m. located at 1346 Mconnell Dr., Decatur, GA 30033
• Lou Walker Senior Center: Tuesdays, 10 a.m. – 3 p.m., located at 2538 Panola Rd., Lithonia, GA 30058

Know before you go:

• First installment is due Sept. 30; second installment is due Nov. 17. If you’re paying the total amount due in one payment, it must be paid in full by Sept. 30. 
• City of Atlanta properties in DeKalb County payment is due Nov. 17.
• Bring your tax bill stub and a valid Georgia ID or Georgia driver’s license.
• Acceptable payment methods include credit/debit card, check or money order. Processing fees apply for credit/debit card payments.
• Parking is available near the UGA Extension Service lot facing Memorial Drive. Disabled customers may use the Property Tax entrance off Northern Ave.
• Security screening is required for service.

Payment methods for current and prior year taxes: 

• ONLINE: Visit publicaccess.dekalbtax.org. Credit/debit card payments are accepted; processing fees apply. There is no service fee for paying by e-Check.
• PAY-BY-PHONE: Call 770-336-7500, Monday–Friday, 8 AM–5 PM. Credit and debit card payments are accepted; processing fees apply. There is no service fee for paying by e-Check.
• DROP BOX: Secure drop box available at all three office locations. Payment must be placed in the box by the due date; cash not accepted.
• IN PERSON: Central Office at 4380 Memorial Dr., Decatur, GA 30032; North Office at 3653 Clairmont Rd., Chamblee, GA 30341; South DeKalb Mall at 2801 Candler Rd., Suite 66, Decatur, GA 30034.
• MAIL: Must be postmarked by the USPS by the due date to avoid late fees; metered or kiosk postage dates are not accepted as proof of timely payment. Please consider alternative payment methods due to ongoing mail delivery issues.

“DeKalb County property owners have the flexibility to make two smaller, fixed payment amounts indicated on their bill by the Sept. 30 and Nov. 17 deadlines or make a payment for the full amount by Sept. 30 to avoid late fees,” said Johnson.

All payments made in the office, by phone or online may take 24-48 hours to appear on the website.

Due to volume, payments received by mail during payment season may take up to a week to post once received. If you do not see your payment posted online, please contact the property tax department before placing a stop-payment on a check. Cancelling a payment may result in a late fee and NSF fee.

For more information about the Tax Commissioner’s office, visit www.dekalbtax.org or call 404-298-4000 for assistance.