MARTA seeks new members for its Riders’ Advisory Council

2020-2022 Riders' Advisory Council


ATLANTA – The Metropolitan Atlanta Rapid Transit Authority (MARTA) is seeking people to serve on its Riders’ Advisory Council (RAC), an all-volunteer group that provides feedback on improving the overall transit experience for customers. The inaugural council members are stepping down in May following a two-year term.

The council is comprised of 25 members representing MARTA’s diverse customer base and hailing from its four service jurisdictions, City of Atlanta, and Clayton, DeKalb, and Fulton Counties. All are eligible to sit on the council except for MARTA employees, owners or employees of businesses with active MARTA contracts, elected officials, and those younger than 18.

“The RAC offers a forum for transit stakeholders to share their concerns and opinions, and members serve as an important link to the communities we serve,” said MARTA Chief Customer Experience Officer Rhonda Allen. “I encourage transit advocates and critics to apply so together we can ensure customer input is part of the decision-making process.”

The council will meet the first Wednesday of each month, beginning in June to provide input on an array of topics including helping us to improve mobile apps and our digital customer communication platforms, rail station appearance and amenities, and the redesign of our bus network.

RAC members will also learn about the inner workings of the transit system, receiving tours of MARTA’s operating facilities, and briefings on proposed transit initiatives and MARTA’s governance and operations.

The previous RAC was involved with the interior and exterior designs of the new railcars, provided suggestions to lessen the customer impact during expansion and enhancement projects, and recommended installing a signaled crosswalk at Civic Center station, which will be completed this spring.

To learn more about the RAC and apply to be a member visit MARTA (

Leave a Reply

Your email address will not be published. Required fields are marked *

About us

On Common Ground News is published daily by On Common Ground, Inc (OCGNEWS.COM). The newspaper serves DeKalb, Gwinnett, Rockdale and Metro Atlanta.

The opinions expressed by writers and contributors are not necessarily those of the publisher or the newspaper’s advertisers.

No portion of this newspaper may be reproduced in any form without the written permission of the publisher.

We reserve the right to reject material and advertisements we deem inappropriate.

On Common Ground News
P.O. Box 904
Lithonia, GA 30058

(770) 679-5607

Latest News

By submitting this form, you are consenting to receive marketing emails from: On Common Ground News, 1240 Sigman Road, Conyers, GA, 30012, You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact