Congressman Hank Johnson announces Social Security Administration’s new login system for online services

DECATUR, GA—Congressman Hank Johnson’s Office is reminding constituents that the Social Security Administration (SSA) has changed its login system for online services, effective March 29, 2029.

SSA is now requiring users to migrate their credentials to Login.gov  in order to access online services. Users will receive an option to sign in with an existing Login.gov or ID.me account.

According to SSA, if the user opts to create a Login.gov account, they will be transferred to , where they will select the ‘create account’ option. After successfully creating their Login.gov account, their SSA account and Login.gov account will be linked, and they must use their Login.gov account to access SSA’s online services. SSA will not require users to re-verify their identity during the transition to a Login.gov account. 

When the Social Security Administration (SSA) first created mySSA accounts, the logins were managed directly by SSA (i.e., usernames and passwords).

Over the last few years, SSA has been moving away from this agency-managed login system. This has included offering users of pre-existing mySSA “legacy accounts” the option to instead use Login.gov or ID.me credentials to login to mySSA. According to SSA, since July 2023, over 15 million users have migrated their accounts from the old login option to Login.gov or ID.me. 

To contact Kandice Williams, Social Security Liaison, Grants Coordinator
Office of Congressman Hank Johnson (GA-04: ) 
Office: 770-987-2291 
Fax: 770-987-872