Rockdale water resources systems restored

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After the recent ransomware attack, Rockdale Water Resource’s (RWR) systems have been restored.

“RWR wants to thank the residents of Rockdale for your patience and understanding during the recent outage. Rockdale County apologizes for the inconvenience and is putting measures in place to prevent this from happening again,” Rockdale County said in a news release on Feb. 20.

During the outage, RWR stopped all disconnects for failure to pay and any additional late fees to ensure there were no negative impacts to customers.

County officials said any account that requires immediate attention, as well as residents who need to make a payment, may do so:

Online at https://ipn2.paymentus.com/cp/rwr

Via telephone at 1-844-396-2347(Available 24 hours)

In person at 958 Milstead Avenue, Conyers

For additional help or questions, residents are encouraged to contact Water Resources Customer Service office Monday- Friday between 8 a.m. and 5 p.m. at 770-278-7400.

On Common Ground News


One comment

  • Dorothy Colbert

    February 21, 2020 at 2:23 pm

    This is my concern. I have a stream running in the back of my property. And its has so many things is the wayet way behind my house.it needs to be cleaned and open up to keep the flow. Never has anyone check or clean the area up. Construction barrels in the water way.Going to bring it to the media attention..Maybe it will be addressed.

    Reply

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